Terms & Conditions

General Terms & Conditions
This website is operated by Find & Shape Limited. All inquiries may be directed to:
Find & Shape Limited
Unit I-1, 17/F, Block 3, Golden Dragon Industrial Centre,
172-180 Tai Lin Pai Road, Kwai Chung, NT, Hong Kong.
Tel: (852) 2392 4438 Fax: (852) 2392 4483
Email: [email protected]
[email protected]

Your use of this website is governed by these terms and conditions. Please take the time to review these terms and conditions. Your use of the www.guesta.hk constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the www.guesta.hk website.

Governing Law

These website terms and conditions together with all our policies and procedures shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People’s Republic of China. You hereby irrevocably agree that the courts of Hong Kong Special Administrative region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these terms and the order terms.

These website terms and conditions were last updated on 16 August, 2017

Modification of Terms

These website terms and conditions together with all our policies and procedures may be modified from time to time. It is therefore your responsibility to read these terms and any other relevant terms before you play any order on www.guesta.hk.

Paypal Payments

Paypal is another absolutely secure payment method that allow you to pay for the order, directly accessing your account. The data relevant to your account and credit card will be managed directly by Paypal, which will inform you via email that the payment has been carried out.
Customers’ payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption.

Cancellation

Under normal circumstances we do not allow the cancellation of an order after the order has been submitted. Please contact [email protected] immediately if there is a specific reason for cancellation.
For further information please email [email protected]

Replacement or Exchange

Goods sold are not refundable. Exchange with receipt is allowed within 7 days if your purchases (for the same item, and where still available) for products are:

– Damaged at the time of delivery or faulty due to no fault on your part: or

– Incorrectly shipped because of an error on our part.

To replace or exchange an item described above, you must retain the sales invoice and notify us by email at [email protected] within 7 days from the date of delivery of the goods to you specifying the reasons for the exchange. Requests for exchanges received by us outside this time frame may be accepted at our discretion only.

 

Please Note: Tailor-made items, displayed items, defective items, discounted items, promotional items, breakable items, or items damaged through normal wear and tear cannot be returned, exchanged or refunded at any time.

Online Purchases | www.guesta.hk

We carefully inspect your order prior to shipment. Should you be dissatisfied with the product, we will arrange for an exchange or refund, subject to the conditions set out below.

Guarantees

At Guestå, we take great pride in the design and quality of our products. Attention to detail is our priority. For our return and refund policy, please see below:

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Links to Other Websites

We may from time to time place links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. www.guesta.hk cannot accept any liability in respect of the use of these websites

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Password / Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. www.guesta.hk shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Damage to your Computer

www.guesta.hk makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Indigo shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Accuracy of Content

www.guesta.hk has taken every care in the preparation of the content of this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on device, we cannot guarantee that your display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, www.guesta.hk disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. www.guesta.hk shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to www.guesta.hk. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.guesta.hk. You may not modify, distribute or re-post anything on this website for any purpose.